Privacy Policy

Your privacy is important.

This document explains the types of information collected through this website along with how and why it is collected.

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This website is hosted on the FG Funnel platform which allows us to sell products and offer services to you. Once we receive or collect any information you enter on our website or provide us in any other way, your data may be stored through FG Funnel data storage, databases and the general FG Funnel applications.


Your data is stored on secure servers behind a firewall

Log files and cookies are used to collect information on this site.

The information collected includes:

  • Internet Protocol (IP) addresses which connect your computer to the internet.

  • Browser type and Internet Service Provider (ISP)

  • Session Information such as: date/time stamps, referring/exit pages, number of clicks, response times, length of time on pages, and types of interactions on the pages.

  • Purchase history

This information is not personally identifiable, but helps us analyze trends and administer the site.

  • Are you at the beginning of a journey?

    • Are you trying to get back in motion towards your goal after a setback?

    • Are you grieving a loss?

    • Are you struggling with connecting with your kids?

    • Are you running low on hope?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

When you contact us with questions or comments we collect personally identifiable information such as your name, email and communications (comments, feedback, product reviews, recommendations, etc.). Your comments and questions provide us with feedback to help us improve our products and services.  Your personal information allows us to contact you to:

  • Answer your questions and trouble shoot problems with you.

  • Develop and offer content and products most beneficial to you..

  • Administer a contest, promotion, or survey.

  • Send emails regarding your order and to handle disputes.

  • Send you updates regarding our company, sales and promotions, new products, blog posts, and newsletters.

  • Contact you as necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you.

All direct payment gateways offered by Stripe and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Gmail and Stripe

Our products are sold via FG funnel with payments being processed by Stripe. Our mailing list is managed through FG Funnel mail and emails are hosted by Gmail. To read their privacy policies go to:

Consent

This privacy policy is valid for visitors to this website and regarding information shared and/or collected here. It does not apply to any information collected offline or via channels other than this website.

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By using this site, you agree to comply with this policy statement.

If you would like to: access, correct, amend or delete any personal information we have about you, or for us to discontinue processing your data, please email us using the form on the CONNECT page or send us an email at jen@hopeandhealingathome.com

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Should any changes be made to this statement in the future, they will be posted here.

Last updated on 10-13-22

Jen is a great listener and helps me think about things in a positive way or differently. I leave our sessions feeling refreshed and empowered.

C.H.

Jennifer is a great counselor. She is very responsive. She has suggestions for every issue I bring to her.

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Ms. Alward is an amazing counselor! She cares for every concern & problem I have and helps me find ways to go through things with a better attitude!

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